XCXCortex

Privacy Policy

Effective October 8, 2026 · Version 1.2

The short version

This summary isn't the whole policy. Please read the details below.

1. Who we are

XCortex (“XCortex”, “we”, “us”) is a task planner with built-in AI, available at xcortex.com. XCortex is operated by an individual based in California, United States. For the purposes of data-protection law, we are the “controller” (or “business”) responsible for the personal information described here. You can reach us at [email protected].

This policy covers the XCortex website and app, the Playground (trying XCortex without an account), and our emails and notifications.

2. What we collect

Information you give us

Information XCortex creates as you use it

The Playground and the landing page

If you try XCortex without an account, we create a temporary guest account with a sample day. It has no email address. What you do there is handled like an account's content, and the whole guest account is deleted automatically after about 24 hours unless you choose “Keep it” and sign up. We also keep a small anonymous summary of each Playground visit (how long it was used, how many actions were taken, whether the AI was used, and whether it was kept) so we can improve it. This summary contains no content and isn't linked to you.

When you visit the landing page while logged out, your browser sends us a few anonymous signals: that the page was viewed, which buttons were used (such as “Try it”), the website you came from (its domain name only), your device type (phone, tablet or desktop) and your language. These are tied to a random ID for that single page visit, not to you.

3. How we use it

PurposeWhat we useLegal basis (EEA/UK)
Provide XCortex: store, show and sync your content; search; repeat tasks; send reminders you setAccount, content, places, connections, devicesPerforming our contract with you
AI features you use or turn on (see section 4)The content the feature needsPerforming our contract with you
Account emails: sign-in codes, verifying your address, resetting your passwordEmail addressPerforming our contract with you
Subscriptions and billingStripe customer and subscription statusPerforming our contract with you
Keep the service secure and fair: rate limits, abuse prevention, the Playground's limits, debuggingSecurity logs, AI usage, account dataOur legitimate interest in a safe, working service
Improve XCortex: learn which features help and how fast it respondsUsage information, anonymous landing and Playground summariesOur legitimate interest in improving the product
Comply with the law and enforce our TermsWhatever the situation requiresLegal obligation; legitimate interest

We don't sell your personal information, don't share it for cross-context behavioral advertising, don't use it for advertising at all, and don't make decisions about you that have legal or similarly significant effects based solely on automated processing.

4. AI features

XCortex uses AI to help with your tasks. When a feature runs, the text it needs is sent to an AI provider, which returns an answer. Specifically:

Which provider: if you connect your own AI provider, your requests go to that provider under your own agreement with it. If someone shares their AI access with you and you accept, your requests go through their provider, and they can see how much you've used it. Otherwise the built-in AI is provided by xAI using our account. We use providers' business APIs; we don't use your content to train AI models, and we don't permit our providers to use it for their own purposes beyond providing the service, to the extent their terms allow us to control this.

AI can be wrong. Always check what it suggests before relying on it. Changes the assistant makes are recorded like your own and can be undone. Research results and changes from connected tools are shown for your approval first.

5. Who we share it with

We share personal information only as needed to run XCortex, with these service providers (“subprocessors”):

ProviderWhat forWhat they receive
Akamai (Linode)Hosting our servers and database (United States)Everything stored in XCortex
CloudflareNetwork security, routing and DNS for xcortex.com; forwarding email sent to usAll traffic to and from XCortex, including IP addresses
xAIThe built-in AIThe text AI features need (section 4)
ResendSending account emailsYour email address and the email's content
Google“Continue with Google” (only if you use it)That you're signing in to XCortex; Google returns your verified email and account ID
StripePayments (if you subscribe)Your email address, account ID and payment details you enter
OpenRouteServiceFinding places and travel times for remindersPlace names and addresses you enter; start and end coordinates
Open-MeteoFinding placesPlace names you enter
US National Weather ServiceWeather in reminders for events in the USThe event's coordinates
Your browser's push service (Google, Mozilla, Apple or Microsoft)Delivering notifications you turned onEncrypted notification content they can't read, and when to deliver it
A web search providerResearch you ask forSearch queries written by the AI

Services you connect. When you connect your own AI provider, Telegram bot, calendar feed, search key or tool server, we send it what's needed for the feature you set up. For example, reminders go to your Telegram bot, and tool servers receive the requests the assistant makes. Those services are governed by your own agreements with them.

Other assistants you connect. If you connect another AI assistant, such as ChatGPT, Claude, Gemini or Grok (Settings → Connections → Other assistants, see how it works), that assistant can read and change your tasks through the tools you approved: it receives the tasks, notes and results its requests return, and handles them under your agreement with that provider. We don't receive your conversations with it, only the requests its tools send us. Requests it hands to the XCortex assistant are processed as described in section 4. You can disconnect it at any time, which stops its access immediately.

Other disclosures. We may disclose information if the law requires it, such as a valid court order, to protect the rights, safety or property of our users, the public or XCortex, or as part of a sale or transfer of XCortex (for example, to a company formed to operate it). In that case this policy continues to protect your information, and we'll tell you before it's governed by a different policy.

6. Analytics and browser storage

7. How long we keep it

DataKept
Your account and contentUntil you delete your account. Items you delete are hidden right away but kept in your undo history and recoverable until your account is deleted.
Assistant conversations30 days
Research results30 days after they finish
Playground guest accountsAbout 24 hours, then deleted entirely (unless you keep it)
Detailed usage analytics90 days (daily totals longer)
Anonymous landing and Playground summaries, performance telemetryUp to 24 months
BackupsEncrypted database backups are overwritten on a rolling 14-day cycle
Security logsTypically up to 90 days

When you delete your account in Settings, it and everything it owns are removed from our live systems immediately. If you ask us by email instead, we do it within 30 days. Either way, it ages out of our backups within the following 14 days. We may keep information longer if the law requires it or to resolve a dispute.

8. Security

We protect your information with measures including:

To be clear about one thing: your task content isn't encrypted at rest with a key only you hold. XCortex's servers can read it, because search, reminders and AI features need to. No system is perfectly secure. If a breach affects your personal information, we'll notify you and the authorities as the law requires.

9. Your rights and choices

For anything else, or if you can't sign in, send requests to [email protected] from the email address on your account. We'll respond within 30 days (45 days for California requests, which we may extend as the law allows) and won't charge you. We may need to confirm the request comes from you. You won't be treated differently for using your rights.

10. California residents

If you live in California, the California Consumer Privacy Act (as amended by the CPRA) gives you the rights to know, access, correct and delete your personal information, and to not be discriminated against for exercising them. You can use an authorized agent; we may ask for proof of their authority and to verify your identity.

11. EEA, UK and Swiss residents

You have the rights in section 9 under the GDPR, UK GDPR or Swiss law, and the legal bases for our processing are listed in section 3. You may complain to your local data-protection authority, although we'd appreciate the chance to resolve it first. Your information is stored in the United States (section 13).

12. Children and teens

XCortex isn't for children under 13, and we don't knowingly collect personal information from them. If you're between 13 and 18, or under the age of digital consent where you live (16 in some EU countries), you may use XCortex only with a parent's or guardian's permission. If you believe a child under 13 has given us personal information, contact [email protected] and we'll delete it.

13. Where your data is stored

XCortex's servers are in the United States, and our providers may process data in the United States and other countries. If you use XCortex from outside the US, your information is transferred to and stored in the US. Where the law requires it, we rely on appropriate safeguards for these transfers, such as the European Commission's Standard Contractual Clauses included in our providers' terms.

14. Changes to this policy

We'll post any changes here and update the date at the top. If a change is significant, we'll tell you in the app or by email before it takes effect. If you keep using XCortex after that, you're agreeing to the updated policy.

15. Contact

Questions or requests: [email protected].